Peaceful beach with natural blue water at golden hour

Frequently Asked Questions

Here you will find answers to common questions about booking, payment, arrival, and your stay with Easy Living Lanta. If you cannot find the answer to your question, you are always welcome to contact us.

Booking and Payment

Before you arrive

During your stay

The different areas and accomodations

Long stays and special requests

Can't find the answer to your question? Contact us!

Frequently Asked Questions

Booking and Payment

How do I make a booking

How do I pay for my booking

When do I need to pay?

What happens if I need to cancel my booking?

Are there any additional costs besides the accommodation price?

Is electricity included in the accommodation price?

Before you arrive

Can I buy groceries before arriving at the property?

When will I receive the address and check-in information?

Can you arrange an airport transfer?

Can I check in early or check out late?

During your stay

Who should I contact if I need help during my stay?

Is cleaning included during my stay?

Are bed linen and towels included?

Is Wi-Fi available at the properties?

What should I do if there is a power cut or a problem with the water supply?

Is smoking allowed at the property?

Are there insects or other animals in the area?

Are parties or events allowed?

What is stinging me in the sea, and is it dangerous?

What is the weather like on Koh Lanta during different months?

Where can I find good Thai food?

The different areas and accomodations

Which property is best for us?

Are all properties suitable for children?

How far is it to the beach?

Are there restaurants and shops nearby?

Do we need to rent a motorbike or car?

Can you help arrange motorbike or car rental?

Is parking available at the properties?

Are the properties accessible for guests with reduced mobility?

Long stays and special requests

Can I book accommodation for one month or longer?

Do you offer discounts for longer stays?

Are pets allowed?

Can more people stay at the property than the number stated?

Can I work remotely from the property?